Dental Insurance and Billing 101
How plans work, fee schedules, coding, claims, denials and appeals, and running A/R.
Badge you earn
- 6lessons
- 60minutes of reading
- 24check questions
- Freeno account needed
Lessons
Work through them in order. Each one ends with a knowledge check that records your progress.
How Dental Plans Actually Work
Plan types, maximums, deductibles, waiting periods, frequency limits, downgrades, missing tooth clauses, and coordination of benefits.
Start this lesson →Fee Schedules, UCR, and Write-Offs
Full fee vs allowed amount, contractual write-offs, out-of-network math, leased networks, and the annual fee review.
Start this lesson →Coding Basics and Documentation
How the CDT code set works, the codes you will use daily, and the documentation that supports them.
Start this lesson →Claims, Attachments, and Clean Submissions
Claim fields, clearinghouse rejections vs payer denials, attachments by procedure, and a daily claims routine.
Start this lesson →Denials, Appeals, and Narratives
Reading an EOB and ERA, denial categories, appeal packets, narrative writing, and escalation paths.
Start this lesson →A/R, Statements, and Collections
Aging buckets, insurance vs patient A/R, statement cadence, the collection ladder, and the consumer rules that apply.
Start this lesson →How this course works
Work through the lessons in order. Each one ends with exercises you can do in your own office and a few short questions to check yourself. Answer the check and the lesson is recorded as done, in this browser, with no account involved.
Finish every lesson and you can print a completion record for this course. The course also counts toward the certifications, which are the larger thing: several courses plus a timed comprehensive exam, ending in a certificate whose reference code anyone can verify.
This guide is educational content and does not constitute legal, financial, tax, or clinical advice. Laws and regulations vary by state and change over time. Consult your own dental-specific attorney, CPA, and state dental board before acting.