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Dental Insurance and Billing 101

How plans work, fee schedules, coding, claims, denials and appeals, and running A/R.

Lessons

6 lessons, about 60 minutes of reading in total. Free, no signup.

Lesson 1

How Dental Plans Actually Work

Plan types, maximums, deductibles, waiting periods, frequency limits, downgrades, missing tooth clauses, and coordination of benefits.

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Lesson 2

Fee Schedules, UCR, and Write-Offs

Full fee vs allowed amount, contractual write-offs, out-of-network math, leased networks, and the annual fee review.

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Lesson 3

Coding Basics and Documentation

How the CDT code set works, the codes you will use daily, and the documentation that supports them.

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Lesson 4

Claims, Attachments, and Clean Submissions

Claim fields, clearinghouse rejections vs payer denials, attachments by procedure, and a daily claims routine.

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Lesson 5

Denials, Appeals, and Narratives

Reading an EOB and ERA, denial categories, appeal packets, narrative writing, and escalation paths.

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Lesson 6

A/R, Statements, and Collections

Aging buckets, insurance vs patient A/R, statement cadence, the collection ladder, and the consumer rules that apply.

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Start with lesson 1

How this course works

Work through the lessons in order. Each one ends with exercises you can do in your own office and five short questions to check yourself. Nothing here is a certification or a credential: it is free training material written to be genuinely useful on the job.

This guide is educational content and does not constitute legal, financial, tax, or clinical advice. Laws and regulations vary by state and change over time. Consult your own dental-specific attorney, CPA, and state dental board before acting.