Practice Management: Running the Day
Running the practice once it exists: the schedule as a designed object, the huddle, the numbers that mean something, case acceptance as a system, written protocol, and managing people day to day.
Badge you earn
- 6lessons
- 65minutes of reading
- 24check questions
- Freeno account needed
Lessons
Work through them in order. Each one ends with a knowledge check that records your progress.
The Schedule Is the Practice
The schedule template as a designed object: capacity, time units, doctor time, blocks, emergencies, and why templates rot.
Start this lesson →The Morning Huddle and the Rhythm of the Day
The ten minute huddle that works, the closing routine, and which numbers get looked at daily, weekly and monthly.
Start this lesson →The Numbers That Actually Tell You Something
What each practice number measures, where it comes from, how it gets gamed, and how to build your own baseline.
Start this lesson →Case Acceptance as a System, Not a Sales Pitch
The handoff, the presentation, financial options as information, and the follow-up that most practices never do.
Start this lesson →Written Systems and the Office Manual Nobody Reads
What to write down, what not to, where to keep it, how to keep it true, and the temp test that settles the argument.
Start this lesson →Managing People When You Are Also Working the Schedule
Interruptions, team meetings that decide things, feedback that lands, reviews without HR, and conflict between two people who work together tomorrow.
Start this lesson →How this course works
Work through the lessons in order. Each one ends with exercises you can do in your own office and a few short questions to check yourself. Answer the check and the lesson is recorded as done, in this browser, with no account involved.
Finish every lesson and you can print a completion record for this course. The course also counts toward the certifications, which are the larger thing: several courses plus a timed comprehensive exam, ending in a certificate whose reference code anyone can verify.
This guide is educational content and does not constitute legal, financial, tax, or clinical advice. Laws and regulations vary by state and change over time. Consult your own dental-specific attorney, CPA, and state dental board before acting.